Internet-Draft | APN Framework | September 2022 |
Li, et al. | Expires 3 April 2023 | [Page] |
A multitude of applications are carried over the network, which have varying needs for network bandwidth, latency, jitter, and packet loss, etc. Some new emerging applications have very demanding performance requirements. However, in current networks, the network and applications are decoupled, that is, the network is not aware of the applications' requirements in a fine granularity. Therefore, it is difficult to provide truly fine-granularity traffic operations for the applications and guarantee their SLA requirements.¶
This document proposes a new framework, named Application-aware Networking (APN), where application-aware information (i.e. APN attribute) including APN identification (ID) and/or APN parameters (e.g. network performance requirements) is encapsulated at network edge devices and carried in packets traversing an APN domain in order to facilitate service provisioning, perform fine-granularity traffic steering and network resource adjustment.¶
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A multitude of applications are carried over the network, which have varying needs for network bandwidth, latency, jitter, and packet loss, etc. Some applications such as online gaming and live video streaming have very demanding network requirements and therefore require special treatment in the network. However, in current networks, the network and applications are decoupled, that is, the network is not aware of the applications' requirements in a fine granularity. Therefore, it is difficult to provide truly fine-granularity traffic operations for the applications and guarantee their SLA requirements accordingly. [I-D.li-apn-problem-statement-usecases] describes the challenges of traditional differentiated service provisioning methods, such as five tuples used for ACL/PBR causing coarse granularity as well as orchestration and SDN-based solution causing long control loops.¶
This document proposes a new framework, named Application-aware Networking (APN), where application-aware information (APN attribute) including application-aware identification (APN ID) and application-aware parameters (APN Parameters), is encapsulated at network edge devices and carried along with the encapsulation of the tunnel used by the packet when traversing the APN domain. By APN domain we intend the operator infrastructure where APN is used from edge to edge (ingress to egress) and where the packet is encapsulated using an outer header incorporating the APN information. The APN attribute will facilitate service provisioning and provide fine-granularity services in the APN domain.¶
The APN attribute is acquired at the ingress of the APN domain based on the existing information in the incoming packet header (i.e. source and destination addresses, incoming L2 (or) MPLS encapsulation, incoming physical/virtual port information, the other fields of the 5-tuple if they are not encrypted) in the edge devices. The APN information is then added to the data packets along with the tunnel encapsulation. The packet traverses the domain and, when exiting the domain, the outer header along with the APN information is removed.¶
APN aims to leverage the ability to apply policies to traffic flows entering into the infrastructure (APN domain). For example, at the headend (ingress) traffic is steered into a given path/policy, at a midpoint node the corresponding performance measurement data is collected, and at a service node a given function is executed.¶
APN assumes traffic is tunnel encapsulated edge-to-edge tunnel encapsulation within a limited trusted domain. It means that the source and destination addresses of the packet are the endpoints of the tunnel (i.e. the domain edges), and nothing about the payload source and destination can be deduced, which substantially reduces the privacy concerns. Typically, an APN domain is defined as a Network Operator controlled limited domain (see Figure 1), in which MPLS, VXLAN, SR/SRv6 and other tunnel technologies are adopted to provide network services.¶
The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "NOT RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in BCP 14 RFC 2119 [RFC2119] RFC 8174 [RFC8174] when, and only when, they appear in all capitals, as shown here.¶
ACL: Access Control List¶
APN: Application-aware Networking¶
APN6: Application-aware Networking for IPv6/SRv6¶
LB: Load Balancing¶
MPLS: Multiprotocol Label Switching¶
PBR: Policy Based Routing¶
QoE: Quality of Experience¶
SDN: Software Defined Networking¶
SLA: Service Level Agreement¶
SR: Segment Routing¶
SR-MPLS: Segment Routing over MPLS dataplane¶
SRv6: Segment Routing over IPv6 dataplane¶
The APN framework is shown in Figure 1. The key components include App-aware Edge Device (APN-Edge), App-aware-process Head-End (APN-Head), App-aware-process Mid-Point (APN-Midpoint), App-aware-process End-Point (APN-Endpoint), and APN-Controller. The key interfaces include both the Northbound Interface (NBI) and the Southbound Interface (SBI) of the APN-Controller.¶
Packets carry application characteristic information (i.e. APN attribute) which includes the following information:¶
The key components are introduced as follows.¶
Note that, the APN-Edge can co-exist with the APN-Head or APN-Endpoint, that is, one network device can implement the functionalities of both APN-Edge and the APN-Head/APN-Endpoint.¶
The key interfaces are introduced as follows.¶
These interfaces also include the operational status and monitoring information.¶
This section specifies the requirements for supporting the APN framework, including the requirements for conveying and handling the APN attribute.¶
The APN attribute consists of APN ID and APN parameters.¶
APN ID includes the following identifiers (IDs),¶
APN ID can be acquired through different ways. In the APN framework it MUST be acquired according to the existing available information in the packet header without inspection of the payload.¶
The different combinations of the IDs can be used to provide different granularity of the service provisioning and SLA guarantee for the traffic.¶
The APN parameters are the network performance requirement parameters. The network service requirement can include the following parameters:¶
The different combinations of the parameters are for further expressing the more detailed service requirements, conveyed together with the APN ID, which can be used to match to appropriate tunnels/SR Policies and queues that can satisfy these service requirements.¶
APN attribute MUST be encapsulated within tunnels in the network layer. The tunnels include but not limit to MPLS, VxLAN, SR-MPLS, and SRv6. It can be extended according to requirements in the future.¶
[REQ 1a]. APN ID SHOULD include Application Group ID to indicate the application group that the packet belongs to.¶
[REQ 1b]. APN ID SHOULD include User Group ID to indicate the user group that the packet belongs to.¶
[REQ 1c]. APN ID MUST include either Application Group ID or User Group ID.¶
[REQ 1d]. APN ID MUST be acquired from the existing available information of the packet header without interference into the payload.¶
[REQ 1e]. APN parameters is OPTIONAL.¶
[REQ 1f]. APN attribute MUST be carried by the outer tunnel encapsulation.¶
[REQ 1g]. All the nodes along the path SHOULD be able to process the APN attribute if needed.¶
[REQ 1h]. The APN attribute is generated by the APN-Edge though local policy.¶
[REQ 1i]. The APN attribute SHOULD be kept intact when directly copied at the APN-Head and carried in the tunnel encapsulation.¶
[REQ 1j]. The APN attribute MUST be removed along with the tunnel encapsulation by the APN-Edge when the packets leave the APN domain.¶
[REQ 1k]. The APN attribute MUST NOT be encrypted when the APN packet is itself encrypted (e.g., the APN tunnel across the APN domain uses IPsec).¶
The APN attribute is conveyed with the tunnel encapsulation. There are two typical types of tunnels:¶
In order to support encapsulation of APN attribute, the MPLS data plane and IPv6 data plane need to be extended.¶
In order to support acquiring the APN attribute according to the existing available information in the packet header, YANG models should be defined to configure the mapping between the application/user group ID and the existing information in the packet header and configure the corresponding APN attribute for the application/user group. It can also be implemented with protocol extensions such as BGP/BGP-LS and PCEP which can advertise the information from the central controller to the APN-Edge.¶
In addition, in the APN domain, the above-mentioned mapping and applying APN parameters may also be advertised from the APN-Edge/APN-Head to other devices or from the network devices to the central controller in the APN domain. IGP extensions or BGP-LS extensions should be introduced to achieve the purposes.¶
[REQ 1-1a] MPLS encapsulation SHOULD be extended to be able to carry the APN attribute for MPLS-based tunnels.¶
[REQ 1-1b] IPv6 encapsulation SHOULD be extended to be able to carry the APN attribute for IPv6-based tunnels.¶
[REQ 1-1c] YANG models SHOULD be defined to implement the mapping between the application/user group ID and the existing available information in the packet header and configure the corresponding APN parameters.¶
[REQ 1-1d] BGP extensions SHOULD be defined to advertise the mapping between the application/user group ID and the existing available information in the packet header and the corresponding APN parameters from the central controller to the APN-Edge in the APN domain.¶
[REQ 1-1e] PCEP extensions SHOULD be defined to advertise the mapping between the application/user group ID and the existing available information in the packet header and the corresponding APN parameters from the central controller to the APN-Edge in the APN domain.¶
[REQ 1-1f] IGP extensions SHOULD be defined to advertise the mapping between the application/user group ID and the existing available information in the packet header and the corresponding APN parameters from the APN-Edge to the network devices in the APN domain.¶
[REQ 1-1g] BGP-LS extensions SHOULD be defined to advertise the mapping between the application/user group ID and the existing available information in the packet header and the corresponding APN parameters from the network devices to the central controller in the APN domain.¶
The APN Head and APN-Midpoint perform matching operation against the APN attribute, that is, to match IDs and/or service requirements to the corresponding network resources such as tunnels/SR policies and queues.¶
In order to achieve better Quality of Experience (QoE) of end users and engage customers, the network needs to be able to provide fine-granularity SLA guarantee [I-D.li-apn-problem-statement-usecases].¶
[REQ 2-1a]. With the APN attribute, the APN-Head SHOULD be able to steer the traffic to the tunnel/SR policy that satisfies the matching operation.¶
[REQ 2-1b]. With the APN attribute, the APN-Head SHOULD be able to trigger the setup of the tunnel/SR policy that satisfies the matching operation.¶
[REQ 2-1c]. With the APN attribute, the APN-Head and APN-Midpoint SHOULD be able to steer the traffic to the queue that satisfies the matching operation.¶
[REQ 2-1d]. With the APN attribute, the APN-Head and APN-Midpoint SHOULD be able to trigger the configuration of the queue that satisfies the matching operation.¶
[REQ 2-1e]. If the tunnels are used to satisfy the performance requirements, the APN-Head SHOULD be able to copy or map the APN attribute conveyed by the packet received from the APN-Edge to the outer tunnel header.¶
[REQ 2-1f]. If the tunnels are used to satisfy the performance requirements and the APN attribute are conveyed along with the outer tunnel, the APN-Endpoint MUST remove the APN attribute along with the outer tunnel.¶
Network Slicing provides the ability to define a number of isolated network slices having different set of requirements.¶
APN is to help the operator of a network to steer some of the traffic tagged with an APN attribute to a certain network slice based on the SLA agreement with its customer.¶
[REQ 2-2a]. With the APN attribute, the APN-Head SHOULD be able to steer the traffic to the slice that satisfies the matching operation.¶
[REQ 2-2b]. With the APN attribute, the APN-Midpoint SHOULD be able to associate the traffic to the resources in the slice that satisfies the matching operation.¶
Along the path each node needs to provide guaranteed bandwidth, bounded latency, and other properties relevant to the transport of time-sensitive data for the Detnet flows that coexist with the best-effort traffic.¶
APN is to help the operator of a network to steer some of the traffic tagged with an APN attribute to a certain deterministic path based on the SLA agreement with its customer.¶
[REQ 2-3a]. With the APN attribute, the APN-Head MUST be able to steer the traffic to the appropriate path that satisfies the matching operation.¶
[REQ 2-3b]. With the APN attribute, the APN-Head MUST be able to trigger the setup of the appropriate path that satisfies the matching operation for the Detnet flows.¶
[REQ 2-3c]. With the APN attribute, the APN-Midpoint MUST be able to associate the traffic to the resources along the path that satisfies the performance guarantee.¶
[REQ 2-3d]. With the APN attribute, the APN-Midpoint MUST be able to reserve the resources for the Detnet flows along the path that satisfies the performance guarantee.¶
The end-to-end service delivery often needs to go through various service functions, including traditional network service functions such as firewalls, LB as well as new application-specific functions, both physical and virtual. SFC is applicable to both fixed and mobile networks as well as data center networks.¶
APN is to help the operator of a network to steer some of the traffic tagged with an APN attribute to a certain service function chain based on the SLA agreement with its customer. On each service function along the service function chain, the policy can be enforced based on the APN attribute in the outer header.¶
[REQ 2-4a]. With the APN attribute, the App-aware-process devices SHOULD be able to steer the traffic to the appropriate service function.¶
[REQ 2-4b]. The App-aware-process devices including VAS SHOULD be able to process the APN attribute carried in the packets.¶
Network measurement can be used for verifying whether the network performance requirements have been satisfied, as well as locating silent failure and predicting QoE satisfaction, which enables real-time SLA awareness/proactive OAM and potential resource adjustments.¶
APN is to help the operator of a network to trigger performance measurement for the traffic tagged with an APN attribute based on its customer' consent.¶
[REQ 2-5a]. The App-aware-process devices SHOULD be able to perform IOAM based on the APN attribute.¶
[REQ 2-5b]. The network measurement results can be reported based on the APN attribute and verify whether the performance requirements are satisfied.¶
In order to better clarify what APN can enable with the introduced APN attribute compared to the existing network without APN, we illustrate how APN works through an example use case, which is also a typical network service being provisioned nowadays, i.e. the Cloud Leased Line service. In order to make the tunnel description much easier to understand, we use the recent technology in IETF, i.e. SRv6.¶
We take the "SRv6-based Cloud Leased Line Service" as an illustrative example to show how APN is needed and can be beneficial.¶
Enterprises usually buy Cloud Leased Line Service to interconnect their local sites to Cloud. Generally, the Cloud Leased Line Service needs to go across multiple domains which are owned by the same operator and can be controlled by multiple controllers and an orchestrator/super-controller.¶
Due to management reasons, the network information in the intermediate domain cannot be advertised to other domains, so the ingress node cannot set up an appropriate E2E path. In that case, the intermediate domain is treated as a black box, and no fine grain traffic steering and other services can be provisioned.¶
The example of the network to provide the cloud leased lined service reference diagram is shown as the following figure. The network is composed by three network domains including the two metro networks in the City A and City B and the backbone network which connects the two metro networks. The cloud leased line services is provided to the specific enterprise whose branches located in different cities need to access the cloud-based service located in the City B.¶
The user groups can be designed as follows:¶
User Group Enterprise A/Branch 1/Office Users 001001001 Enterprise A/Branch 1/R&D Users 001001002 Enterprise A/Branch 1/IT Users 001001003 Enterprise A/Branch 1/VIP Users 001001004 Enterprise A/Branch 2/Office Users 001002001 Enterprise A/Branch 2/R&D Users 001002002 Enterprise A/Branch 2/IT Users 001002003 Enterprise A/Branch 2/VIP Users 001002004 Enterprise A/Branch 3/Office Users 001003001 Enterprise A/Branch 3/R&D Users 001003002 Enterprise A/Branch 3/IT Users 001003003 Enterprise A/Branch 3/VIP Users 001003004¶
In the IP address design, the IPv6 address blocks allocated to the branches are as follows :¶
IPv6 Address Enterprise A/Branch 1/Office Users 2001:DB8:A:11::/56 Enterprise A/Branch 1/R&D Users 2001:DB8:A:12::/56 Enterprise A/Branch 1/IT Users 2001:DB8:A:13::/56 Enterprise A/Branch 1/VIP Users 2001:DB8:A:1D::/56 Enterprise A/Branch 2/Office Users 2001:DB8:A:21::/56 Enterprise A/Branch 2/R&D Users 2001:DB8:A:22::/56 Enterprise A/Branch 2/IT Users 2001:DB8:A:23::/56 Enterprise A/Branch 2/VIP Users 2001:DB8:A:2D::/56 Enterprise A/Branch 3/Office Users 2001:DB8:A:31::/ 56 Enterprise A/Branch 3/R&D Users 2001:DB8:A:32::/56 Enterprise A/Branch 3/IT Users 2001:DB8:A:33::/56 Enterprise A/Branch 3/VIP Users 2001:DB8:A:3D::/56¶
The application groups provided by the cloud can be designed as follows:¶
Application Group Enterprise A/Office Audio Applications 101001001 Enterprise A/Office Video Applications 101001002 Enterprise A/Office Data Applications 101001003 Enterprise A/R&D Audio Applications 101002001 Enterprise A/R&D Video Applications 101002002 Enterprise A/R&D Data Applications 101002003 Enterprise A/IT Audio Applications 101003001 Enterprise A/IT Video Applications 101003002 Enterprise A/IT Data Applications 101003003¶
In the address design, the IPv6 address blocks allocated to the applications of Enterprise A in the cloud is 2001:DB8:A1::/48A1::A:/16. The port number can be used to identify different applications.¶
IPv6 Address Port Number Enterprise A/Office Audio Applications 2001:DB8:A1:A1::/64 1718, 1719 Enterprise A/Office Video Applications 2001:DB8:A1:A1::/64 5060, 5061 Enterprise A/Office Data Applications 2001:DB8:A1:A1::/64 21, 80 Enterprise A/R&D Audio Applications 2001:DB8:A1:A2::/64 1718, 1719 Enterprise A/R&D Video Applications 2001:DB8:A1:A2::/64 5060, 5061 Enterprise A/R&D Data Applications 2001:DB8:A1:A2::/64 21, 80 Enterprise A/IT Audio Applications 2001:DB8:A1:A3::/64 1718, 1719 Enterprise A/IT Video Applications 2001:DB8:A1:A3::/64 5060, 5061 Enterprise A/IT Data Applications 2001:DB8:A1:A3::/64 21, 80¶
The cloud leased line service adopts the SRv6-based L3VPN to traverse the network. The following policy can be applied at the APN edges of the City A1:¶
Match: VPN1 Source Address 2001:DB8:A:11::/56 Action Set user-group 001001001 Match: VPN1 destination Address 2001:DB8:A1:A1::/64 destination port 1718,1719 Action Set app-group 101001001¶
The following check can be applied at the edge of the IP backbone network:¶
Match: user-group 001001001 app-group 101002001, 101002002, 101002003, 101003001, 101003002, 101003003 Action Deny Match: user-group 001001001 app-group 101001001, 101001002, 101001003 Action Permit¶
The policy means that the office users of the branch 1 can only access the office applications.¶
If the address allocation is changed. For example, one office user of the branch1's IPv6 address is changed to 2001:DB8:A:15::/56 because of the mobile office.¶
We only need to add the following policy at the APN edge:¶
Match: VPN1 Source Address 2001:DB8:A:15::/56 Action Set user-group 001001001¶
The policy in the backbone network which is based on the user group and the application group is not necessary to change.¶
Due to management reasons, the network information in the intermediate domain cannot be advertised to other domains, so the ingress node cannot set up an appropriate TE path, the intermediate domain is treated as a black box and no fine grain traffic steering can be performed.¶
In this case, we consider fine grain traffic steering in Domain 2 on top of the SRv6-based Cloud Leased Line Service for the purpose of SLA Guarantee.¶
In order to guarantee SLA for the VIP users, the following network measurement policy can be applied in the backbone network:¶
Match: User-group 001001004 application group 101001002 User-group 001002004 application group 101002002 User-group 001003004 application group 101003002 Action Apply IOAM¶
The policy is to apply the IOAM as the network measurement for the VIP users of the branches to access the video applications. From the above illustration, there is the following observation:¶
When there is no APN deployed, at CR2, the 5 tuples of the original packets will need to be resolved since they have been encapsulated, and then IOAM can be triggered based on the 5 tuples. This resolution process is costly and consumes a lot of hardware resources. If Domain 3 needs to trigger IOAM, the same resolution process will have to be done at CR4.¶
When there is APN deployed, at CR1, the APN attribute is tagged. When these packets arrive at CR2, only the APN attribute in the outer header will be read out, based on which the IOAM can be triggered in Domain 2. That is, no 5-tuple resolution process is needed at CR2 but only checking the APN attribute in the outer header.¶
If the SLA guarantee of the VIP users accessing the video applications does not satisfy the requirements through the network measurement based on the IOAM, the SRv6 policy can be setup. For example, the SRv6 policy 1 which can satisfy the SLA requirement is set up. Then the following policy can be downloaded to the edge:¶
Match: User-group 001001004 application group 101001002 User-group 001002004 application group 101002002 User-group 001003004 application group 101003002 Action Redirect SRv6 Policy 1¶
The policy is to steer the traffic of the VIP users to the SRv6 policy in the backbone to satisfy the requirement .¶
From the above illustration, there is the similar observation as the network measurement:¶
When there is no APN deployed, at CR2, the 5 tuples of the original packets will need to be resolved since they have been encapsulated, and then the traffic can be steered into SRv6 policy 2 based on the 5 tuples. This resolution process is costly and consumes a lot of hardware resources.¶
When there is APN deployed, at CR1, the APN attribute is tagged When these packets arrive at CR2, only the APN attribute in the outer header will be read out, based on which the traffic can be steered into SRv6 policy 2 in Domain 2.¶
The APN attribute allows the network devices to only look at one easily-accessible field in the outer header, without having to resolve the 5 tuples of the original packets that are deeply encapsulated in the tunnel encapsulation.¶
The APN attribute allows to simplify the policy control at every policy enforcement point within the network. The APN attribute allows to reducing each matching entry of policy filter since it is only one field and hardware resources are saved. Since APN attribute is relatively stable, it introduces the possibilities of eliminating the "stale" policy filter entries. In most cases, the APN attribute is centralized configured and distributed to all the policy enforcement points, which saves the policy filter configurations per node and simplifies the OM.¶
The structured APN attribute allows to express fine granular service requirements, e.g. MKT-user-group/app-group, RD-user-group/app-group, latency.¶
The structured APN attribute allows to match to the evolving fine granular differentiated network capabilities, e.g. SR policy with low latency and high reliability guaranteed.¶
In a tunnel across multiple domains of the same operator using the APN attribute in the outer header the operator can easily support multiple services not just a single one in a particular domain as illustrated in the use case illustration section.¶
When there is no APN, to achieve the same, now the operator may have two options: 1. Add all the policy identifiers at the tunnel headend with various further encapsulations and enforce the policies based on them at the intermediate policy enforcement nodes along the tunnel, 2. Resolve the original 5 tuples being encapsulated inside the tunnel which will be very costly and sometimes impossible.¶
Moreover, the policy enforcement table in the intermediate policy enforcement nodes is significantly reduced. Because before operator needs to resolve the 5 tuple but now with APN, operator only needs to read the APN attribute in one field of the outer header.¶
Since the 5 tuples of the traffic are changing frequently due to service deployment or management issues the policy enforcement table in the policy enforcement nodes is not stable and there is always a lot of stale entries in the table. But now since the APN attribute is a mapping of the 5 tuples operator will have a relatively stable policy enforcement table on their nodes.¶
This document does not include an IANA request.¶
In the APN work, in order to reduce the privacy and security issues, the following specifications are defined:¶
[S1]. The APN attribute MUST be conveyed along with the tunnel information in the APN domain. The APN attribute is encapsulated and removed at the APN-Edge.¶
[S2]. The APN ID (including the Application Group ID and the User Group ID) MUST be acquired from the existing available information in the packet header without interference into the payload.¶
According to the above specifications, the APN attribute is only produced and used locally within the APN domain without the involvement of the host/application side.¶
In order to prevent the malicious attack through the APN attribute, the following policies can be configured at the network devices of the APN domain:¶
[P1]. If the APN attribute is conveyed without the tunnel information, the packet MUST be dropped.¶
[P2]. If the APN attribute is not known to the APN domain, it should trigger the alarm information. The packet can be forwarded without being processed or dropped depending on the local policy.¶
[P3]. If the network service requirements exceed the specification for the specific Application Group ID and/or User Group ID, it should trigger the alarm information. The packet should be discarded to prevent abusing of the resources.¶
[P4]. There should be rate-limiting policy at the APN-Edge to prevent the traffic belonging to a specific Application Group ID and/or User Group ID from exceeding the preset limit.¶
The authors would like to acknowledge Robert Raszuk (Bloomberg LP), Yukito Ueno (NTT Communications Corporation), and Dhruv Dhody for their valuable reviews and comments.¶
Kentaro Ebisawa Toyota Motor Corporation Japan¶
Email: ebisawa@toyota-tokyo.tech¶
Stefano Previdi Huawei Technologies Italy¶
Email: stefano@previdi.net¶
James N Guichard Futurewei Technologies Ltd. USA¶
Email: jguichar@futurewei.com¶
Daniel Bernier Bell Canada¶
Email: daniel.bernier@bell.ca¶
Chongfeng Xie China Telecom¶
Email: xiechf@chinatelecom.cn¶
Feng Yang China Mobile¶
Email: yangfeng@chinamobile.com¶
Zhuangzhuang Qin China Unicom¶
Email: qinzhuangzhuang@chinaunicom.cn¶
Chang Liu China Unicom¶
Email: liuc131@chinaunicom.cn¶
Gyan Mishra Verizon¶
Email: hayabusagsm@gmail.com¶
Luis M. Contreras Telefonica¶
Email: contreras.ietf@gmail.com¶
Luc-Fabrice Ndifor Ngwa MTN¶
Email: Luc-Fabrice.Ndifor@mtn.com¶